Question 1

What is the difference between maintenance cleaning and deep cleaning?

Accepted Answer

Unlike regular maintenance cleaning, deep cleaning is a much more thorough operation that is done initially, before we begin maintenance cleaning, or seasonally, to remove a build-up of dirt and grease. It takes care of usually-neglected areas that people tend to skip because they are either hard to reach or mostly out of sight. Our teams will go above and beyond in sanitizing every corner of your home.

Question 2

How to choose an appropriate cleaning schedule?

Accepted Answer

While this is entirely your choice to make there are a few things that you should consider when making a decision. If you have kids or pets, you should consider opting for a weekly schedule to ensure areas that they use regularly are kept clean. If you have heavily trafficked rooms or are used to entertaining guests at your place, then a biweekly option may suit your needs. For most others, going for a triweekly or monthly schedule should be adequate for keeping your home clean.

Question 3

How can you tell if your housecleaner is good?

Accepted Answer

If you’re looking for professional, trustworthy house cleaning services, online reviews and personal references are a good place to start. If they reflect poorly on a business, then no matter the quality of their equipment and the experience of their personnel, you should definitely look elsewhere. Other things to take into consideration include:

Ability to offer personalized solutions
Is it a local business with ties to the greater Columbus area
Whether they employ their staff or are they a referral agency
Quality of products and tools they use
Comprehensive offer of services
Are their technicians insured
Scheduling flexibility
Satisfaction guarantee
Customer support

Question 4

Why do you need to perform an onsite estimate?

Accepted Answer

We get this one often. It’s hard to predict a true estimate. without having some information about the makeup of your property. To offer the best service, Marcello learned early in his career that personal connection and a first-hand understanding of the entire home is essential to the cleaning process and overall relationship with the client.

As an example, 4 bedroom homes with larger rooms will take longer than a 4 bedroom home with smaller ones. Another important consideration is the level of detail needed to become "clean" and the amount of furnishings in each room.

Question 5

How much do you charge?

Accepted Answer

It’s hard to predict a true estimate without having some information about the makeup of your property. To offer the best service, Marcello learned early in his career that personal connection and a first-hand understanding of the entire home is essential to the cleaning process and overall relationship with the client.

We know each home is unique which is why we provide a free onsite estimate where we cover service description, identify what service you need and ask questions about the home. After the onsite estimate, you will receive customized pricing depending on the needs of your home. All prices are subject to change.

FAQ

Frequently asked questions

What is the difference between maintenance cleaning and deep cleaning?

How to choose an appropriate cleaning schedule?

How can you tell if your housecleaner is good?

Why do you need to perform an onsite estimate?

How much do you charge?

Areas of Service

Operating Hours